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Saudi National Identity Loss / Damage

Saudi national Identity (ID) card is an official document for Saudi nationals. This procedure is to replace a lost or damaged Saudi national ID. The service is only applicable to Saudi nationals.

  • Fees: Depends how many times lost/ damaged
  • Steps
  • Requirements
  • Should Know
  1. Make a payment through SADAD.

  2. Login to MOI portal (Absher) to report a document loss/ damage.

  3. Complete a replacement request through Absher, you will receive the new ID through SMSA after you make the shipment payment.

If you cannot complete the replacement procedure from Absher, please follow the below steps.
  1. Book an appointment for ID renewal at the Civil Affairs

  2. Visit the Civil Affairs for taking the picture

  3. After 10 working days, submit a request from KAUST portal: go to the GA eservices page > Civil services > National ID pick-up

  4. Authorize KAUST GA representative through Absher and provide old passport in GA center. Please contact GA for the representative details.

  5. Once the GA representative collect the ID card GA center will send it to your address by the UPS (mail carrier)

  • Copy of national Identification

  • Sector visit authorization reference number

  • For your national ID collection, If you choose different branch from the submission branch, you must request it at the time you apply.

  • Female applicant can only choose Jeddah Civil Affairs office for ID pick up.